Help

shipping

New Zealand - Free delivery on all orders over $45 (1-5 buisness days).

Australia - $19.50 (7-14 days).

International - $28 shipping for all overseas orders (10-14 business days).

If your delivery address is not listed or you would like to ship internationally, let us know and we'll see what we can do.

returns

Bullets are virtually indestructible. However, if for some reason something doesn't seem right, or you are unhappy with what you received, please get in touch within 90 days and let us know.

info@bulletcup.nz

faq

How long will my coffee stay hot for?
From experience, we have found that our beverage will stay hot or cold for up to an hour.

Can I purchase a seal on its own?
Currently, we do not have seals available to purchase. However, you can buy a replacement lid online, and email info@bulletcup.nz requesting an extra seal to be shipped with your parcel.

Do you offer customising for a one-off cup?
Yes, we do! Send through the artwork to georgia@bulletcup.nz and she'll get back to you with a mock up remder and quote.