Shipping & Returns

Shipping:

We offer convenient shipping options to ensure that your Bullet Cups reach you in a timely manner. Please review the following shipping details:

New Zealand: Enjoy free delivery on all orders over $45 within New Zealand. Orders are typically delivered within 1-5 business days.

Australia: For our Australian customers, we offer shipping at a flat rate of $19.50. Delivery time for Australian orders is typically 7-14 days.

International: We also cater to international customers and ship worldwide. All overseas orders are subject to a shipping fee of $28, and delivery time ranges from 10-14 business days.

If your delivery address is not listed or you would like to ship internationally to a location not covered by our standard shipping options, please contact us. We will do our best to accommodate your request and provide you with a suitable shipping solution.

Returns:

At Bullet Cups, we take pride in the quality and durability of our products. However, if for any reason you are not entirely satisfied with your purchase or feel that something is not right, we are here to help. Please review our returns policy:

90-Day Satisfaction Guarantee: We offer a 90-day satisfaction guarantee on all Bullet Cups. If you encounter any issues or are unhappy with what you have received, please get in touch with us within 90 days of your purchase. We will work with you to address your concerns and find a suitable solution.

To initiate a return, please reach out to us with your order details and a brief explanation of the issue. We will guide you through the return process and provide further instructions.

Please note that returned products must be in their original condition and packaging to be eligible for a refund or exchange. Once we receive the returned item and confirm its condition, we will process your refund or arrange for an exchange, as per your preference.

We strive to ensure that you have a positive experience with Bullet Cups, and we appreciate your feedback. Your satisfaction is our top priority, and we are committed to resolving any issues in a prompt and satisfactory manner.

If you have any further questions or need assistance with shipping or returns, please do not hesitate to contact us. We are here to assist you.